Your custom is appreciated and great care has been taken to ensure your chosen artwork arrives to you in good order. We aim to have your order with you within 10 - 28 working days but sometimes this may not be possible due to matters out of our hands with the postal delivery service operation. Commissioned artwork will for obvious reasons take longer to process and are not subject to a minimum delivery time. The artist will discuss this with the client and keep client updated at regular intervals of work progress and delivery details. Upon dispatch you will be sent a Tracking number so you can track your parcel. If your order contains more than one Painting they may be despatched individually You will be required to sign for parcel on arrival. Courier collects Monday and Friday from the studio. If there is no one available at the delivery address the delivery company will leave a card notifying you of an alternative delivery date or details on where to collect your painting. Please check parcel for damages before signing courier confirmation. If you notice any damage inform courier and sign confirm of damage. 14 day guaranteePlease return in 14 days of receipt if you are not 100% happy with the item.Please ensure the item is posted in original condition and packaging. Once we have received your item you will be given a full refund or replacement. Return postage costs are payable by the purchaser. If issued with a Certificate of Authenticity that too must be returned along with the item.Please retain receipt of proof of posting when returning items. We are not responsible for items that do not reach us. Returns PolicyIn the unfortunate event your painting arrives damaged please contact firstname.lastname@example.org for a refund or replacement.
Shipping & Returns
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